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FAQ

Have a question? Take a look below at our Frequently Asked Questions and see if there's an answer. If not please drop us a line on the contact page.

Frequently Asked Questions

Can I buy from Ebay or other online sites?

We have had applicants buy from Ebay and other websites in the past.

You will need to contact the seller and explain to them about the award and ask them if:
1) they are willing to wait up to 30 working days for payment and
2) if they will accept a cheque. If so then please forward us a copy of the ad that you have won and your correspondence with the seller, along with confirmation from you that you wish us to release the funds to this supplier.

You will also need to complete the steps under ‘What if my instrument is second hand?’

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